Waitlist & Reservation Policies

Waitlist Policy (including online waitlist):

We do NOT provide estimated seating times.

Joining the waitlist is NOT a reservation.

Special requested tables and/or seating sections are NOT guaranteed & may extend change your spot in the que.

The online waitlist is only available when there is an active wait – otherwise, guests are not able to join the waitlist online.

If there is a 2 hour or more wait, the online waitlist will become unavailable for guests to join the waitlist.

We kindly request that you notify us promptly if you anticipate being late or need to cancel your reservation. You can do this easily using the prompts provided in the waitlist link sent to you via text message and/or by giving us a call.

Any waitlist entries that comment or request more people in the party than allowed will be rejected.

Guests who do not respond and fail to arrive within 10 minutes of receiving the “table ready” notification will be automatically removed from the waitlist.

Please note that seating may not be guaranteed during special events such as during local concert(s), UFC Fight Nights, College Football games, NFL games, NFL Sunday Ticket games, local special events, etc.

Reservation Policy (including online reservations):

  • Group Size Limit

For parties larger than 6 people, please contact the restaurant directly and speak with a manager to make arrangements. Any reservation or call-ahead placed online for more than 6 people—including those that include a special request for additional guests—will be automatically rejected or canceled.

  • Special Requests

While we strive to accommodate special requests (such as seating preferences or dietary restrictions), they are not guaranteed. Please contact the restaurant directly for any urgent or specific requirements. Any reservations that comment more people in the party than allowed online in the “special requests section” will be rejected.

  • Reservation Confirmation

Reservations are confirmed via email or text message. If you do not receive confirmation, please contact the restaurant directly to ensure your reservation has been successfully processed.

  • Reservation Time

We kindly ask that you arrive promptly at your reservation time. If you anticipate being late, please contact the restaurant to inform us. Reservations with no communication (no-call/no-show) will be automatically canceled 15 minutes after the scheduled reservation time.

  • Grace Period

We allow a 15-minute grace period for reservations. After this time, if no communication has been made, your reservation will be considered a no-show, and your table may be given to other guests.

  • Reservation Changes and Cancellations

If your plans change and you are unable to attend, please cancel your reservation as soon as possible to allow others the opportunity to book. Changes to your reservation, including adjustments in the number of guests, should also be communicated directly to the restaurant.

  • Holiday, Special Event, and Weekend Reservations

Please note that we have limited availability for reservations during weekends, local concerts, UFC Fight Nights, College Football games, NFL games, NFL Sunday Ticket games, and other local special events. During these times, we recommend booking well in advance, as same-day reservations may not be accommodated. Additionally, we may require a deposit or credit card hold to secure your reservation, and failure to cancel within the specified time or a no-show may result in a cancellation fee.

Note: weekend reservation policy varies by location – please contact us for more information.

  • Table Holding Policy

Due to high demand, we may not be able to hold tables for an extended time, especially during peak hours or special events. Please be aware that if you arrive late, your seating may be delayed or forfeited.

  • Seating Requests

We do our best to accommodate seating preferences (e.g., outdoor, booth, window), but these requests are not guaranteed and are subject to availability upon arrival.

  • Large Party Reservations

For large parties or private events, please contact the restaurant at least one week in advance to discuss availability, set menus, and additional accommodations.

Disclaimer

Art & Jake’s Sports Bar & Grill reserves the right to change, modify, or update any waitlist or reservation policies without prior notice. We also reserve the right to cancel any online reservation request or waitlist entry at our discretion, particularly if it does not adhere to the established policies or during periods of high demand.

Please note that online reservations and waitlist entries do not guarantee seating or specific seating times, especially during weekends, holidays, or special events (e.g., local concerts, UFC Fight Nights, College Football games, NFL games, and NFL Sunday Ticket games). Availability may be limited, and seating preferences are subject to change based on restaurant capacity and demand.

Art & Jake’s Sports Bar & Grill is not responsible for reservations or waitlist entries made at the incorrect location. We cannot guarantee that a reservation or online waitlist spot will be available at the intended location if a mistake occurs. It is the guest’s responsibility to verify that they are booking at the correct location before submitting their request.

By submitting a reservation or waitlist entry, you agree to these terms and understand that Art & Jake’s Sports Bar & Grill may modify or cancel your request as necessary.